FreightAI maintains rigorous compliance standards with triple-layer carrier verification, comprehensive insurance requirements, and proactive risk management.
Every carrier on FreightAI is verified through three independent databases before they can access a single load.
Federal Motor Carrier Safety Administration
Carrier Identity Verification
Performance & Complaint Database
FreightAI proactively identifies, monitors, and mitigates risks across every shipment. Here's how we protect shippers and carriers.
Real-time FMCSA monitoring automatically suspends carrier accounts the moment their operating authority changes or lapses.
Automated alerts at 30, 15, and 7 days before expiration. Accounts are suspended at expiry until renewed certificates are uploaded.
Triple-layer carrier verification, GPS tracking validation, and real-time carrier identity monitoring via Highway prevent double-brokering.
All carriers must carry minimum $100K cargo insurance. FreightAI maintains contingent cargo coverage and a documented claims process.
Stripe's built-in fraud detection, email verification, and identity verification on Connect accounts protect every transaction.
Real-time GPS tracking, automated check-call system, and proactive shipper notifications keep deliveries on schedule.
Continuous FMCSA safety rating monitoring and HOS compliance tracking. Carriers with violations are automatically removed from the platform.
TLS encryption in transit, bcrypt password hashing, JWT session tokens, rate limiting, and security headers protect all platform data.
All carriers must maintain the following minimum insurance coverage to operate on the FreightAI platform.
Per occurrence. Covers bodily injury and property damage claims arising from business operations.
Per occurrence, or as required by FMCSA for your operating authority class. Covers vehicle-related incidents.
Minimum coverage. Higher limits may be required for high-value freight. Covers loss or damage to transported goods.
As required by applicable state law. Covers employee injuries and occupational illnesses.
Professional liability coverage for broker operations, protecting against claims of negligence in carrier selection or shipment management.
Secondary cargo coverage that activates if the carrier's primary cargo insurance is insufficient or denied for a valid claim.
$75,000 surety bond as required by FMCSA for all licensed freight brokers, protecting carriers against non-payment.
FreightAI doesn't just verify carriers at onboarding — we monitor compliance continuously.
FMCSA authority status is checked in real-time. Any change triggers immediate review and potential account suspension.
Automated alerts at 30, 15, and 7 days before expiration. Accounts are suspended at expiry until renewed certificates are uploaded.
AI-powered fraud detection monitors for double-brokering, carrier impersonation, and suspicious activity patterns.
Built-in dispute resolution system with documented processes, evidence collection, and fair adjudication by platform administrators.
FreightAI operates in compliance with all applicable federal and state regulations.
FreightAI holds active FMCSA broker authority with a $75,000 surety bond (BMC-84) as required by 49 CFR Part 371.
Cargo liability claims are handled in accordance with the Carmack Amendment (49 U.S.C. § 14706), which governs carrier liability for loss, damage, or delay.
All drivers operating through the platform must comply with FMCSA Hours of Service regulations (49 CFR Part 395).
Transaction records are retained for 7 years per IRS requirements. Shipment documents are retained for 3 years per FMCSA record-keeping requirements (49 CFR Part 371.3).
Platform data handling complies with applicable privacy laws including CCPA for California residents. See our Privacy Policy for details.
FreightAI actively monitors for and reports suspected fraud, including double-brokering, carrier impersonation, and cargo theft, in cooperation with law enforcement when required.